The word shopping brings feelings of
immediate fervour to most people. But if you combine the word shopping
with insurance— as in "shopping for auto insurance" — it produces the
opposite event. The thought of shopping for vehicle insurance makes
the eyes glaze over and the heart rate drop to the pace of a
slumbering couch potato.
Couch potato? Indeed. Doug Heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized auto
insurance issues specialist, told us that too often "people purchase
auto insurance by calling the number on the tv screen."
But wait, this is important stuff! You want to
be adequately covered if you get in an chance event. And you certainly
don't want to pay more for automobile insurance than you should. Maybe
waiting for a solution to be beamed into your television is not the
best idea.
How can you stay sharp while searching through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his automobile insurance information into a
comparative car insurance service. The quotes (for very basic coverage
on two old vehicle) ranged from $1,006 to $1,807 — a difference of
$801 a year. If you're currently dumping thousands into your
automobile insurance companies coffers because of a couple of tickets,
an accident, or a questionable credit score, shopping your policy
against others may be well worth the effort.
consider it this way — you can convert the money
you save into the purchase of something you've lusted after for a long
time. Hold that finish in your mind. Now, let's begin.
Before you can shop for a better rate, you have
to decide what you need. The first step in finding the right vehicle
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of automobile insurance in "How Much insurance Do You Really
Need?". Also, check out "Little-Known But Important insurance Issues"
as it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what — if anything — you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios. car
insurance companies love these people. That's because car insurance
organizations know what your chances are of being killed or maimed,
and how likely it is for your automobile to be damaged or stolen. The
information the vehicle insurance organizations has collected over
previous decades is crunched into "actuarial tables" that give auto
insurance adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of car insurance is a difference of opinion between you (the insured)
and them (the car insurance firms). You believe you will, at some
point, probably get in an car crash. The auto insurance company
believes you probably won't. And the automobile insurance car crash,
is willing to take your money to prove you wrong.
So how much car insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation,"
Dennis H, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
— and that is all car insurance is doing — get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an chance event in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis Howard noted that his general
recommendation for liability limits are $50,000 bodily injury
liability for one person injured in an accident, $100,000 for all
people injured in an car crash and $25,000 property damage liability
(that is, 50/100/25) given that half of the automobiles on the road
are worth more than $20,000. Here again, though, let your financial
situation be your guide. If you have no assets, don't buy excess
coverage.
Another issue Dennis Howard mentioned is that
the limits of any uninsured and/or underinsured motorist coverage that
you purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
fortuity.
Your driving habits may also be a circumstance.
If your past is filled with crumpled fenders, if you have a lead foot
or a long commute on a treacherous winding road, then you should get
more comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the service [of collision and comprehensive coverage],"
Dennis, said. "If your car is older, if you have a good driving record
and if there is a low likelihood that it would be totaled in an
accident, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article — this has been the
most stolen vehicle in the nation for several years (it's often stolen
for parts). But we would expect that most of them on the road have
well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having car insurance doesn't protect you from
absolutely anything bad that might happen. First, the auto insurance
firms needs to back up the claims that they make in the fine details
of the contract. TV ads show folksy adjustors at the scenes of natural
disasters passing out claims checks like coupons for cocktail wieners
at a supermarket. But, in case you haven't noticed, real life is a bit
different from TV ads. If you have an accident, your automobile
insurance organizations will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the firms with any
questions you might have.
Now that you have made several hardheaded and
philosophical decisions, it's time to start comparing. Begin by
setting aside about an hour for this task. Bring all your records —
your current insurance policy, your driver license number and your
vehicle registration. Drink plenty of coffee. Have a phone at your
elbow. And, of course, power up your computer.
Begin with the web based services. If you go to
InsWeb.com or other automobile insurance quote sites, you can type in
your information and get a list of comparative quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
price quote online services, you may not get instant automobile
insurance quotes. Some firms may contact you later by e-mail, and some
that are not "direct providers" may put you in touch with a local
agent, who will then calculate a quote for you. (A "direct provider,"
like Geico, sells an vehicle insurance policy to you directly; other
organizations like State Farm sell insurance through local agents.
We'll discuss the pros and cons of each later.) (2) It's not easy to
get price quotes from these sites in all states — if you live in New
Jersey, for instance, you'll probably find it faster to pick up the
phone, since most insurers currently don't provide online quotes for
this state.
You can also try getting car insurance price
quotes from some of the insurance organizations listed on the
Edmunds.com Web site — Esurance, Geico, or Progressive. The forms will
take about 10 minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching firms,
make notes in a separate computer file or on a piece of paper divided
into categories. This will keep you from duplicating your efforts.
When you visit the different online car insurance sites you should
take note of several things:
An 800 number to call for questions you
can't get answered online
The car insurance organizations payment
policy (When is your payment due? What happens if you're late in
making a payment?)
Discounts offered by the insurance
companies that pertain to you
The vehicle insurance companies
consumer complaint ratio from your state's department of insurance Web
site (more on this below)
The automobile insurance companies A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those organizations you haven't been
able to get an online quote from should be contacted. Surprisingly,
doing this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
price quote, be sure to confirm the price. Also, ask them to fax or
e-mail the quote to you as a record.
While talking to the vehicle insurance companies
telephone salespeople, make sure you explore all options relating to
discounts. auto insurance organizations give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on automobile insurance."
Always bear in mind that your mission isn't just
to buy the cheapest car insurance out there; it is to buy the cheapest
vehicle insurance and still receive adequate coverage and service.
"You don't want to pay to get a great deal on automobile insurance and
then not get your car repaired after an fortuity," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the automobile insurance
firms based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a firms is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the firms deal with
you when you file a claim? Will you be paid the full amount to which
you are entitled? And will you be paid promptly?